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Naylor's Custom Wind Repair maintains a quality standard that stands at the top of the industry. This page details some of what constitutes this quality standard.
Why you do NOT want a "Repad"
I don't like to use this term these days because the quality of work has changed through the years. "Repad" used to infer very thorough work including cleaning, refitting keys as necessary and new key corks and felts. Currently I have seen "repads" where only the pads were replaced and often the keys were not even removed to do this. As a consequence, I use terms that should better define the level of repair offered.
Pad Installation
I do not force creases or seats in pads. Rather, I strive for level key cups and tone holes and a flat pad surface with minimal creases.
Using a fine synthetic shellac, all pads are installed in the cups with no air gaps between the pad and cup. This provides a very solid base for the pad and eliminates pad movement in the cup and looseness.
Pads are also fully floated and leveled to the tone holes. The combination of these methods allows for the use of very light finger pressure when playing and gives fine pad stability, consistency, and durability.
Because pads are not distorted by heavy creases, they prove to be very stable when moving the instrument from one climate zone to another.
Tone Hole Leveling
With metal instruments, tone holes are never very flat or level when the instrument leaves the factory. Lets use flutes as an example because their tone holes are relatively easy to measure for flatness.
I have found that the best tone holes, both drawn and rolled and soldered, are frequently only flat to within 0.003 inches. On student and intermediate instruments, tone holes usually deviate 0.006 inches or more from flatness.
This is an absurd situation because finely installed pads can be placed within an accuracy of one to two thousandths of an inch in the key cups.
I oil lap flute tone holes flat to within 0.0003 to 0.0004 inches, thus providing an exceptionally flat, polished surface.
This procedure improves tone hole flatness by a factor of 10:1 or more!