The Naylor Quality of Service Home Page

Naylor's Custom Wind Repair maintains a quality standard that stands at the top of the industry.  This page details some of what constitutes this quality standard.

Why you do NOT want a "Repad"
I don't like to use this term these days because the quality of work has changed through the years. "Repad" used to infer very thorough work including cleaning, refitting keys as necessary and new key corks and felts. Currently I have seen "repads" where only the pads were replaced and often the keys were not even removed to do this. As a consequence, I use terms that should better define the level of repair offered.

Pad Installation
I do not force creases or seats in pads. Rather, I strive for level key cups and tone holes and a flat pad surface with minimal creases

Tone Hole Leveling
With metal instruments, tone holes are never very flat or level when the instrument leaves the factory. Let’s use flutes as an example because their tone holes are relatively easy to measure for flatness.